22 April 2009

Airport Guide

I've just been sent a link to a new guide that has been produced by Manchester Airport to help passengers travelling with children with Autistic Spectrum Disorders (ASD). The booklet is designed specifically for this group and Manchester Airport but I think it looks great for all children and I'm sure that it could be useful even if you are travelling from a different airport.

The guide is available FREE from the information desks in all three terminals at Manchester Airpor or you can download it here. Called 'Airport Awareness', the guide uses airport images to show what to expect on your journey through Manchester Airport, starting from arriving to checking-in to going through security and returning home.

The guide is the initiative of airport employee, Katy Gough, who secured funding from the airport's Customer First scheme, which invests in staff suggestions that improve the airport for passengers. Katy created the guide after several passengers requested photographs of the airport to allow them to plan their trip. Katy, who works as a Press Officer at the airport, has personal experience of the disorder through a member of her immediate family and wanted to use her experience to help those passengers whose children have ASD. The unfamiliar sights and sounds of the airport can cause a great deal of stress and worry both for the young passengers with ASD but also their families.

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